Order Information & Returns
- Tax Information
- Shipping
- Checking the Status of Your Order
- Return Merchandise
- Our 100% Satisfaction Guarantee
- Case Discounts
- Other Questions Regarding Your Order
Tax Information
Tax Information
We are required by law to collect sales tax and state fees for items shipped to the following:
State
CA
LA
NE
NH
NV
WYAmount
7.75%
4.00%
7.00%
8.00%
7.25%
12.00%Tax & Fees
State Sales Tax
State Sales Tax
State Sales Tax
State Fee
State Sales Tax
State Sales Tax
Shipping
Shipping
Visit our Shipping area for detailed shipping information.
Checking the Status of Your Order
Checking the Status of Your Order
Please keep your order confirmation number. You will need it in the event you wish to cancel or check the status of your order.
If your order has not already been processed for shipping, we can cancel it. To do so, please contact us immediately at 1- 800-435-2225. If your order has already been shipped we will be unable to cancel it.
Return Merchandise
Return Merchandise
Ambrosia guarantees that you will be 100% satisfied with your purchase. If you are not completely satisfied with your purchase, please contact us at 1-800-435-2225 to arrange for a return.
If your shipment arrives damaged, or there is a problem with your selection, please contact our customer service department immediately at 1- 800-435-2225 and we can arrange for a replacement.
Our 100% Satisfaction Guarantee
Our 100% Satisfaction Guarantee
Ambrosia guarantees that you will be 100% satisfied with your purchase. That's our mission. If you are not completely satisfied with your purchase, please contact us at 1-800-435-2225 to arrange for a return and full refund.
Case Discounts
Case Discounts
Purchase 12 or more individual bottles of wine, and you qualify for an additional 10% off each bottle. This discount applies to any group of 12 750ml bottles, not just 12 bottles of the same wine. It does not apply to Ambrosia mixed collections that are already discounted. This discount is applied in your shopping cart, and cannot be used in conjunction with any other savings promotion.
Other Questions Regarding Your Order
Other Questions Regarding Your Order
Review our Frequently Asked Questions (FAQ) area for answers to the most commonly asked questions.
Please give us a call if you have the slightest problem with any product you have purchased from us. Our customer satisfaction number is 1-800-435-2225. Representatives are available 8:00 a.m. to 4:00 p.m. PT, Monday - Friday. You can contact us by email at any time. Or you can write to us at:
Customer Satisfaction Department
Ambrosia
2545 Napa Valley Corporate Drive
Suite C
Napa, CA, 94558
Martha Stewart Flowers
