At Ambrosia, we recognize and respect the importance of
maintaining the privacy of our customers and registered users (members). This
Privacy Policy describes why we gather customer and member information, what
information we collect, how we collect it, what we use the information for and
how you can instruct us if you prefer to limit the use of that information.
This Privacy Policy is part of the
Terms of Use,which governs your use of AMBROSIAWINE.COM.
Note: You must be 21 years or
older to register as a member of www.ambrosiawine.com.
Why do we gather information?
Since our inception, Ambrosia has consistently provided our customers with
quality goods and excellent customer service. We gather personal information to
allow us to process your orders, to enhance and personalize your shopping
experience and to inform you of special offers and discounts.
What information do we gather?
When you order from our Web site, we collect the following information: your
name, telephone number, email address, billing information (credit card number,
expiration date and billing address), age information, products purchased, any
relevant promotion information and, if relevant, the recipient's name, address
and telephone number. Information you enter is collected even if you cancel or
do not complete an order. Also, if you register as a member, we request your
name, address, phone number, email address, title (gender), and other
information set forth on the
Member Registration page. Members may also add to their Address Book the
name, address and telephone number of friends or other persons to whom they may
wish to send gifts or receive gift reminders. Only Members have the right to
view and edit their Address Book entries.
How we use "cookies"?
A "cookie" is a small file stored on your computer by a Web site that
gives you a numeric user ID and stores certain information about your activity
on the site. We use cookies to let us know if you are a previous customer and
also to provide certain features to you, such as storing information on your
product selections as you shop on our site. We do not store any personal or
financial information about you (except your name) using cookies.
Most web browsers automatically accept cookies, and most also allow you to
instruct your browser to prevent the use of cookies. However, if you disable
this feature certain aspects of www.ambrosiawine.com, such as the shopping basket,
will not function properly.
How we use the information we collect about you?
We use information we collect from you to process your orders, to provide an
enhanced and more personalized shopping experience and to inform you of offers
and discounts from Ambrosia, or other sites and companies owned by our
parent company, 1800Flowers.comŽ, including Plow & Hearth and The Popcorn
Factory. In addition, we periodically make such information, including
aggregated information, available to selected third parties including but not
limited to, those who trade or rent information for direct marketing purposes.
Ambrosia does not make your email addresses available to third parties (except
for our parent company 1800Flowers.com and its subsidiaries and subcontractors
or agencies acting on our behalf in compliance with this Privacy Policy or any
Successor (see below), although we may do so in the future. If we do, we will
first amend this policy. If you would like us to email you a notice when our
Privacy Policy or Terms of Use change, please follow the instructions below.
You may instruct us not to share information with third parties by following
the instructions provided below. A Successor to our business is not to be
considered to be a third party for these purposes (see below).
In the event of a merger, consolidation, or sale or transfer of all or
substantially all of the assets or business of Ambrosia (a
"Successor"), one of the assets which would generally be transferred
is the information we collect from our customers and members. However, the use
of this information by any Successor would still be governed by the terms of
this privacy policy, as amended from time to time, including any amendment
after such transaction, and you will continue to have the right to opt-out of
sharing your information with third parties.
We may disclose any information you provide to Ambrosia when we believe
disclosure to be appropriate to comply with any law, regulation, or
governmental request, or to comply with judicial process; or (ii) if such
disclosure is necessary or appropriate to operate this web site; or (iii) to
protect the rights or property of Ambrosia, its users, Sponsors, Providers,
Licensors, or Merchants.
Links
Ambrosia wants you to be aware that when you click on links and/or ad banners
that take you to third-party Web sites, you will be subject to the third
parties' privacy policies, not ours. While we support the protection of privacy
on the Internet, we cannot be responsible for the actions of third parties. We
encourage you to read the posted privacy statement and user terms and conditions
whenever interacting with, and prior to providing any personal information to,
any other Web site.
Your Security
Our Web site encrypts your credit card number prior to transmission over the
Internet using secure socket layer (SSL) encryption technology. This technology
works best when the site is viewed using Microsoft's Internet Explorer or
Netscape Navigator.
However, no transmission of data over the Internet or any other public network
can be guaranteed to be 100% secure. Although we make reasonable efforts to
safeguard your personal information once we receive it, we cannot warrant the
security of information you transmit to us.
How to limit the use of your information
If you prefer not to have us provide information about you to third parties,
please let us know by:
Writing to:
Customer Satisfaction Department
Ambrosia
2545 Napa Valley Corporate Drive
Suite C
Napa CA 94558
Or
If you have a catalog, brochure or other mailing label from us, please
include it with your request, otherwise just include your mailing address.
Emailing
customerservice@Ambrosiawine.com
(please include your mailing address)
or
Calling our Customer Satisfaction Department at
1-800-435-2225.
In addition, if you also prefer not to receive further
product information and promotional mailings/emails from Ambrosia based on
information you provided to Ambrosia, please indicate this in your instructions
to us and please include your mailing address and email address. Unless you
indicate otherwise in the email or letter you send us or by phone, we will
continue to provide you with information that we believe will interest you
about our own products and promotions and those of other sites and companies in
the 1800Flowers.comŽ family.
Your instructions will apply to information collected by Ambrosia, not to
information collected on other Web sites or companies owned by 1800Flowers.com.
If you are a user of any of those Web sites and wish to opt-out in a similar
manner with respect to those sites, please go to those sites, click on the
Privacy Policy link or banner and follow the instructions.
Your instructions to limit the use of your information will be processed
as soon as reasonably practicable.
Corrections
If you would like to update or correct information previously provided to us,
please send an e-mail with your new information to:
customerservice@Ambrosiawine.com.
Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web site, you consent to the
collection and use of information by us and the terms of this Privacy Policy.
We may change our Privacy Policy from time to time and we will post those
changes so that you are always aware of what information we collect, how we use
it, and under what circumstances we may disclose it. In addition, if you would
like notice of changes to the Privacy Policy or Terms
of Use, email us at
customerservice@Ambrosiawine.com
from the email address to which you would like
notice sent. . By using Ambrosia.com after such changes and posting, you agree
to be legally bound and to abide by the changes and other provisions contained
in the Privacy Policy and Terms of Use.
Your Comments
Ambrosia welcomes feedback concerning its privacy policy. Please send your
comments and questions to
customerservice@Ambrosiawine.com.